SMS Terms

Fleetune SMS Terms and Messaging Policy

How Fleetune delivery and account text messages work, and how to stop them.

Effective Date
October 14, 2026
Applies To
Text messages sent by Fleetune Inc. to delivery recipients, drivers, and account users in the United States, Canada, and Australia
Service Type
Transactional delivery status notifications and one-time verification codes. No marketing or promotional messages.

This policy describes the text message (SMS) program operated by Fleetune Inc. ("Fleetune"). Fleetune provides delivery management software to logistics companies, retailers, and other shippers (each a "Shipper"). Fleetune sends text messages about deliveries on behalf of Shippers that use the Service, and sends sign-in verification codes to users of the Fleetune console and the Fleetune Driver app. This policy should be read together with the Fleetune Privacy Policy and Terms of Service.

1. Program Description

Program name: Fleetune Delivery Notifications.

Fleetune sends transactional text messages only. Messages relate to a specific delivery or account action that the recipient has requested or is expecting. Fleetune does not send marketing, promotional, or advertising messages through this program, and does not use the program for lead generation or debt collection.

Message typeWho receives itExample
Out for deliveryDelivery recipientsFleetune: Your package from {Shipper} is out for delivery. Track live: https://us.fleetune.com/track/xxxx Reply STOP to opt out.
DeliveredDelivery recipientsFleetune: Your package from {Shipper} was delivered at 2:14 PM. Details: https://us.fleetune.com/track/xxxx
Verification codeConsole users and drivers signing inYour Fleetune verification code is 123456.

2. How You Opt In

Delivery recipients: when you place an order or arrange a delivery with a Shipper, you provide your mobile phone number to that Shipper and agree to receive text messages about the status of that delivery. The Shipper provides your number to Fleetune solely to deliver your order and notify you about it. Shippers that use Fleetune are required under the Fleetune Terms of Service to obtain this consent and to provide any notices required by law before submitting a phone number.

Console users and drivers: when you enter your mobile number on a Fleetune sign-in or sign-up screen and request a code, you consent to receive a one-time verification code by text message for that request.

Consent to receive text messages is not a condition of any purchase. Your phone number is used only for the deliveries and account actions described above.

3. Message Frequency

Message frequency varies. Delivery recipients typically receive one to three messages per delivery. Verification codes are sent only when you request one.

4. Costs

Message and data rates may apply. Fleetune does not charge recipients for text messages. Any charges are determined by your mobile carrier and your plan.

5. How to Opt Out

You can stop delivery messages at any time by replying STOP to any message. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive one final message confirming that you have been unsubscribed, and Fleetune will not send further delivery messages to that number unless you opt in again.

To opt back in, reply START or UNSTOP to the same number.

Opting out of delivery messages does not cancel your order or delivery. Verification codes are sent only when you request them, so you can stop receiving them by not requesting a code.

6. Help

Reply HELP to any message for help, or contact Fleetune at biz@fleetune.com. Questions about the contents or timing of your order should be directed to the Shipper you ordered from.

7. Privacy and Data Sharing

Fleetune handles phone numbers and message records in accordance with the Fleetune Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help Fleetune deliver messages, such as messaging providers and mobile carriers, and as otherwise required by law.

8. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier, device, coverage, and settings, and is not guaranteed.

9. Supported Countries

This program is available to mobile numbers in the United States, Canada, and Australia. Availability in other countries may be limited by local carrier and regulatory requirements.

10. Changes to This Policy

Fleetune may update this policy from time to time by posting the updated version on this page. Material changes to the program will be communicated as required by applicable law and carrier rules.

11. Contact

Fleetune Inc., 338 Gwanggyojungang-ro, Suji-gu, Yongin-si, Gyeonggi-do 16942, Republic of Korea. Email: biz@fleetune.com.

Questions? Contact us at biz@fleetune.com.

See also: Terms of Service · Privacy Policy · Refund Policy